O & H
HOLDEN - Kyogle 
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OUR BEGINNING |
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| Brian Hoffman was born in Kingaroy in December 1950 and spent his early years working the family farm at Grevillia, 25km north of Kyogle, and attended school at Grevillia before attending Kyogle High school. He started his apprenticeship with Hasthorpe and Web in roxy lane in 1968 and continued his work there as a motor mechanic until 1978. In this time he worked as a mechanic but also learnt valuable skills in fitting and machining, engineering and diesel mechanics. He then partnered up with Kellas Oaten and started Oaten & Hoffman next door in Roxy Lane, Kyogle. From this small 3 person operation, Oaten & Hoffman has only grown stronger. In 1985 Brian & Kellas purchased 'the old Premier Motors' Building in Summerland way and moved workshops to the new bigger premises. Brian & Kellas now employed 4 mechanics and 2 office staff and also purchased the Davey Pumps franchise and NRMA franchise. As work grew more and more the business had to expand also. In 1986 Brian & Kellas bought what was then McDowell Motors, and it became what we know today as O & H Holden, (The O & H stands for Oaten & Hoffman). From there we have again only grown stronger employing around 15 people and having a customer base of around 300. In July of 2002, Brian bought Kellas out allowing him to retire and has since taken full control of the business. Since this partnership split and a sole proprietor taken control Oaten & Hoffman and O & H Holden has gone from strength to strength. The old service department has been sold and a newly refurbished and almost rebuilt workshop has been adopted. This workshop is directly behind the Sales Department allowing a easier and much more consistent flow of information between personnel. Coupled with this is the new parts department which is also now in the same building. A new digital/laser wheel aligner and a digital oscilloscope have been purchased in the following months, and most recently the addition of Daewoo to our service, parts and warranty departments. Long term goals for the future include an awning over the Sales Car Yard and further extensions to the service department. |
| OUR HISTORY | ||
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O & H Holden, also known as Oaten & Hoffman has been a well established local business for around 25 years. Foundered by Brian Hoffman and Kellas Oaten it has come a long way from its humble beginnings in Roxy Lane as a 2 man operation. Oaten Hoffman now employs up 15 local men and women and brings allot of extra business to the Kyogle area from Lismore, Casino, Ballina and surrounding area's through its great name and high standards. We have recently relocated service departments from our familiar surroundings opposite the post office to a newly re-furbished, comfortable and modern workshop opposite the supermarket, Summerland way, Kyogle. This has allowed us to join the Sales Department and the Service/Parts departments together for the first time in almost 20 years. This merging has resulted in a higher level of co-operation and communication between various departments which translates to you, as being a even more hassle free visit for what ever reason. We have recently added Daewoo to our service department for authorised warranty and service work. Meaning we can perform warranty work and sell authorised parts for any Daewoo vehicle as well as our long established Holden background. On top of all this we can service any make or model of vehicle, without effecting your new car warranty. For more information on this please visit our service page or Daewoo page. OUR DEALERSHIP AND AFFILIATES
The front desk is the first point you will reach upon entering O & H Holden. Margaret & Glynis will be happy to help you out with any enquiry you may have, or direct you to the relevant person who may be better equipped to deal with your enquiry. Margaret & Glynis can help with any insurance or road service needs or any enquiries regarding maps.
The above pictures are taken from the floor of our service department. On the left is our service desk and check-in. All our service and warranty related work is carried out from this area. Upon entering you will be greeted by Tim, our service manager, and may talk with any mechanic or technician of your choice. The picture on the right is the service team. The big advantage of our service network is the ability for you to talk to and meet any or all of our service personnel. This means that you know exactly who is working on your car at all times. This will give you a feeling of security in the knowledge that your car will be well looked after and cared for.
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OUR RECENT AWARDS 2001 NRMA Country service center Patrolman of the Year. (Runner-Up) 2003 NSW Business apprentice of the Year. (runner-Up) (Steve Hoffman) 2003 Norm Beaten Memorial Award. (Steve Hoffman) 2004 Kyogle Customer Service Award. (Runner-Up) (Steve Hoffman) 2004 Holden Technicians Guild Member (Steve Hoffman) 2004 Holden Technicians Guild Member 2005 Holden Technicians Guild Master Level (David Lindsay) 2005 Holden Technicians Guild Master Level (Steve Hoffman) Multiple Training certificates and awards from the Holden College Multiple Sales Awards as per Sales Page |
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